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Macy’s Credits AI, Reimagined Stores and Loyalty Data for Return to Growth

Macy’s Credits AI, Reimagined Stores and Loyalty Data for Return to Growth

Published: March 18, 2026 · pymnts.com

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Macy’s returned to positive comparable sales in fiscal 2025, marking what the company called an inflection point after years of contraction. The earnings result reflects not just improved merchandising but a structural shift in how the company is using custom…