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What the History of Ad Agencies Tells Us About CMO Power: Order-Takers to Strategic Partners—and Back Again
Published: April 19, 2026 · Forrester.com
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A love story older than television. The tension between CMOs and advertising agencies didn’t start with AI, procurement, or any media disruption. And history makes one thing clear: agencies only gain power when CMOs don’t—or can’t—fully exercise theirs. It’s …